Shiping and delivery policy

Shipping & Delivery Policy

At AuraShopKart, we are committed to delivering your orders in a safe and timely manner. Please read our shipping and delivery policy carefully.

  1. Shipping Locations
    We currently ship products across India.
    Some remote or rural locations may require additional delivery time.
  2.  Order Processing Time
    All orders are processed within 1–2 business days after order confirmation.
    Orders are not shipped or delivered on Sundays or public holidays.
  3.  Delivery Time
    Standard Delivery: 4–8 business days
    Delivery time may vary depending on:
    Customer location
    Courier partner
    Weather conditions or unforeseen circumstances
  4.  Shipping Charges
    Shipping charges (if applicable) will be clearly mentioned at checkout.
    Free Shipping may be available on selected products or promotional offers.
  5. Order Tracking
    Once your order is shipped, you will receive a tracking ID via SMS, WhatsApp, or email to track your shipment.
  6. Delays in Delivery
    While we try our best to deliver on time, delays may occur due to:
    Natural disasters
    Courier partner issues
    Incorrect address or contact details provided by the customer
    AuraShopKart is not responsible for delays caused by such factors.
  7. Incorrect Address or Failed Delivery
    If an order is returned due to an incorrect address or failed delivery attempts, re-shipping charges may apply.
    Please ensure your address and contact details are accurate while placing the order.
  8. Damaged or Missing Packages
    If you receive a damaged package or missing item:
    Contact us within 48 hours of delivery
    Share clear photos or videos of the package for verification
  9. Contact Us
    For any shipping or delivery-related queries, please contact us at:
    📧 Email: care@aurashopkart.com
    📞 Customer Support: Available during business hours 10am to 5pm